The West Yorkshire Trading Standards Motor Trade Partnership is encouraging consumers to 'look for the logo', and choose a member when making a purchase or having a vehicle service and/or repaired. This is because members are audited regularly by Trading Standards to ensure they continue to meet the exacting requirements for membership of the partnership.
Colin Appleyard Ltd is proud to have qualified as an approved member of the West Yorkshire Trading Standards Motor Trade Partnership. The ethos behind the scheme is to ensure greater customer satisfaction in all aspects of purchasing and/or servicing of motor vehicles; a philosophy already guaranteed by our customer charter.
Everything was dealt with in a professional manner. The sales agent listened to what my budget was and did not try to sell me something else. The relaxed atmosphere and ability to walk around with everything explained, made for a pleasant experience of buying a car.Barbara www.reviews.co.uk (08/2018)
Members need to demonstrate a commitment to fair, safe and honest trading before they are allowed to join the partnership. Standards have to be met which include fair advertising, ethical finance deals, genuine mileages, pre-sales inspections, fair complaints procedures and care for the environment.
To retain our membership of the partnership, we undergo an annual audit to ensure 12 months complaint-free award. We maintain rigorous standards of customer care and carry out the fair trading practices mentioned above.