The New Colin Appleyard Store
The New Colin Appleyard Store
The New Colin Appleyard Store

Motability | FAQs


Why should I join the Motability Scheme?

  • You are able to choose the brand new car that suits both your needs and price every three years.
  • All insurance, servicing and breakdown assistance is included in the price.
  • It's easy. It only takes a few simple steps: choose the car that suits you, go to the dealership to test drive/see it in person and then we'll organise everything for you.


How do I pay for a Motability car?

If you are eligible to join the scheme, then you will pay for it with your weekly mobility allowance. If you choose a car which costs more than your weekly allowance, then you will need to make a single payment up front, known as an 'advanced payment'. The Suzuki range has cars from every model available from Nil Advance, meaning you pay nothing upfront. The Nissan range also has many models available from Nil Advance.

Will I get the Advanced Payment back?

If you've chosen a car which requires an advanced payment up front, then this is a non-refundable payment - not a deposit.

Do I get to keep the car at the end of the lease period?

No. As you are on a leasing scheme, the car remains the property of Motability Operations. At the end of your agreement you will have 3 options:

  • Take out a least on another car through the Motability scheme
  • Keep your current car by extending your lease
  • Return your car and how your allowance reinstated


Can I take a test drive in the car I'm interested in?

Of course, and we strongly recommend it. Even if you are not the driver, we recommend you try getting in and out of the car, ensure there's plenty of space for yourself and any equipment you might have and test the seating as well.

Can I part-exchange my privately-owned car?

Yes you can. If the car you've chosen has an advanced payment, you can part-exchange your current car to pay for it.

Will it cost extra to adapt the car to suit my disability?

Many adaptations are included in your Motability package. Chat to one of our Motability specialists for more information.

I am under 25. Are there any restrictions to getting a Motability car?

Drivers under 25 are restricted to cars with an ABI Insurance Group of 16 or lower, and with a power output of no more than 115bhp (this does not apply to Wheelchair Accessible Vehicles).

Can I return my car before the end of my lease period?

Motability cars are leased on a 36 month term and cannot be returned before the end of the agreement.

Have a question that we've not answered above? Get in touch with your local branch and have a chat with one of our Motability Specialists.