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Established for 40 years, we've built our reputation on firm foundations. We believe our customers enjoy the family-style atmosphere, and dealing in an open, honest manner with friendly, knowledgeable long-serving members of staff. That's why we've been voted national Suzuki Dealer of the Year four times and MCN Dealer of the Year twice!
We're always looking at ways to enhance the service that our customers experience with us, so if you have any comments please get in touch using the form below or call our head office on 01535 606321.
Here's what some of our customers have had to say about us over the years:
- Thanks Everyone For A Fantastic Day Off Roading. I Have Worked In The Motor Trade For Over 20 Years And Your Customer Service And Relations Are Amazing. LR (HNC Motor Trade Management!) (Colin Appleyard Off Road Day, 6 November 2011)
- In over 40 years of buying cars, buying from you was definitely the most pleasureable experience of a car purchase that I have ever had.
- Excellent customer service will be a main factor for many when considering a purchase of almost anything. The service provided by Colin Appleyard Ltd has proven to me that you have understood this fact, and put it into practice.
- I would like to thank everyone who was involved with out recent purchase of a Suzuki Swift Attitude. After experiencing extremely poor service and total lack of commitment and communication from a competitor of yours to name Robert Bowetts of Leeds.
- It was very difficult to decide where to go to make our purchase, I was beginning to think that no one wanted our business, I did not think we were difficult to deal with - we were wanting a new car, cash in hand, every salesman’s dream, I would have thought, but how wrong could I be until Wednesday 19th November 2008 and I made the all important phone call to yourselves, and spoke with Michael who made the relevant enquiries and rang me back within 10 minutes, and said it would be better for me to go in and talk, to which I did Michael was busy with another customer at the time and I was greeted by Ronnie who was also very attentive and offering several options, I thought I was dreaming after the past six weeks bad experience of dealing with car sales managers.
- The vehicle that we wished to purchase was for my son. And he had no ideal that I was making enquiries at yet another dealership, so I arranged for him to visit the garage later that day he chose his car paid his deposit and on Saturday 22nd November 2008 was the proud owner driving away in a brand new immaculate Suzuki Swift Attitude. Unfortunately Ronnie was unavailable that Saturday, but we were well taken care of by Charles, who had been equally as attentive by dealing with the paperwork in Ronnie's absence.
- I would just like to say a big THANK YOU to Michael, Ronnie, Charles and David for the attention and the service that you provided and gave me my faith back in car dealerships.
- I will always recommend Colin Appleyard Shipley to everyone, and when we are ready to change the car we will be back to see you.
- Thank you also for the beautiful flowers that were a lovely gesture.
- We have never had such kind, courteous staff and attention
- I was very impressed with the sales person
- Nothing was too much trouble
- We did not feel pressurised to buy
- Treated with courtesy, no complaints whatsoever
- We were very impressed with every aspect of purchasing our new car
- Grateful not to be pushed into buying
- Excellent service all round, don’t change anything
- A truly exceptional operation, employing excellent staff
- First class service and attention, no problems of any kind
- I recommend Colin Appleyard Ltd to all of my friends
- I would have been hard pressed to find another dealer with such commitment to their clients satisfaction
- Colin Appleyard’s staff have bent over backwards to help me
- ...is quite literally the best service I have ever received from any company and has served as a timely reminder to me as to why I have been a customer for so many years and why I will remain so in the future
- ...if you ever need a good bike call the Leeds branch and ask for Jon, he’s a top chap and will get you your dream bike at your dream price! As far as being customer focused goes, he’s TOP. I bought the bike over a month ago and I still get calls to see how the bike's going, are you enjoying it etc... Top bloke! www.vfr800.co.uk
Please don't forget to get in touch to let us know how we performed for you.
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